Our History
Brattleboro Hearing Center began in October of 2014 following the abrupt bankruptcy and closing of the Vermont Center for the Deaf and Hard of Hearing, which operated the Austine School for Deaf, a busy audiology clinic, and various other programs that served the Deaf and Hard of Hearing in the Brattleboro area. With only a few days notice that the audiology department would be closing, Alexandra, Kim, and Sarah incorporated into a new business, secured a new location, purchased equipment, and had the new business up and running within two weeks of the closure of the school and grounds. Once the bankruptcy went through, they were able to return to their old, comfortable, office space. They are happy to be back on the Austine campus (now the Winston Prouty campus) continuing to help Brattleboro and its surrounding communities with diagnosis and treatment of hearing loss.
In January of 2020, Alexandra, Kim, and Sarah opened a new office location in Swanzey, NH to better serve the Southern New Hampshire community. It is located in North Swanzey, just south of the Keene Airport, and open for business Monday through Thursday.
Alexandra Tully, AuD
Alexandra Tully received her Master of Arts in Audiology from the University of Massachusetts Amherst in 2000 and her doctorate from A.T. Still University in November of 2017. She started her career at the Center for Audiological Services at Austine, and was so happy there that she stayed for an additional 13 years.
Alexandra holds a Certificate of Clinical Competence in Audiology from the American Speech/Language Hearing Association. She truly enjoys her work and the many friends she’s made over the years. She lives in Greenfield, MA, with her husband, three children and a menagerie of animals.
Sarah L. Moore, AuD
Sarah Moore’s professional career began in programming and project management. She eventually realized that she had made a poor career choice, and went back to school to study audiology. She received her Doctorate in Audiology from the University of Massachusetts Amherst in 2012. Sarah completed her externship year at Mercy Medical Center in Springfield, MA. In 2013 she joined the Center for Audiological Services at Austine. Following Austine’s closure, Sarah, along with Kim and Alex, formed the Brattleboro Hearing Center to continue serving Brattleboro’s hearing needs.
Sarah holds a Certificate of Clinical Competence in Audiology from the American Speech/Language Hearing Association. She is passionate about her work helping people hear better. Sarah lives in Northampton, MA with her husband, three children, and her cats, Cowboy Jack and Winston Churchill.
Casey Milkey, BS
Casey is a native of the Pioneer Valley. After working in the restaurant industry for several years, she discovered her true love – the ear. A graduate of Greenfield Community College and the University of Massachusetts Amherst, she is thrilled to be completing her externship year with the team at Brattleboro Hearing Center. In her free time, she enjoys hiking, snowboarding, and riding her vintage motorcycle. She lives in Greenfield, MA with her partner and two cats.
Kimberly Messer, LHAD
Kimberly Messer was hired in May of 1995 to work at the Austine School for the Deaf in the audiology department. She worked with one audiologist at the time so her job duties varied greatly – from receptionist to billing clerk to hearing aid technician. She wore many hats. It was during that 18 year span where she learned enough about hearing healthcare and hearing aids to take her Hearing Aid Dispensing test becoming licensed in August of 2013. Over the 19 years she worked at Austine she was blessed to meet a number of people.
Kim’s passion is reading but she also likes to knit when she has time. Kim lives in Hinsdale, NH, with her husband and has two children and three step-children, three grandkids, a German Shepard named Otto and a Maine coon cat named Jasper.
Peg Norris, Office Manager
Peg joined Brattleboro Hearing Center as Office Manager on October 1, 2014 at their inception. Prior to that, she had been the executive assistant to various directors at the Austine School for 21 years. During that time, she had frequent interaction with the audiology department. Before moving to Vermont, Peg was the domestic sales coordinator at Waring products in CT.
Peg resides in Vernon, VT with her husband and fur-baby, Buddy the cat.
Kristyn Pike, Receptionist
Kristyn joined the Brattleboro Hearing Center family as the receptionist at our Swanzey office in December of 2019. Before that, she worked for four years as a clinical authorization specialist at a local treatment facility.
She is currently in the process of purchasing her first home in Swanzey with her long-time boyfriend, step-daughter, two cats, and two bearded dragons.
Call our Brattleboro office at (802) 254-3922 or our Swanzey office at (603) 354-3325 for more information or to schedule an appointment.