Our Vision
At Brattleboro Hearing Center we believe that hearing is an integral part of both physical and mental health. Hearing not only connects you to sound, it also creates a strong link to the people, places, and things that you love. We diagnose and treat hearing loss with evidence-based Best Practices using a personalized approach. We strive to provide equitable, inclusive, and accessible care for all. Our care transforms lives, reconnecting you to your family and community. We are here so you can hear!
Our History
Brattleboro Hearing Center began in October of 2014 following the abrupt bankruptcy and closing of the Vermont Center for the Deaf and Hard of Hearing, which operated the Austine School for Deaf, a busy audiology clinic, and various other programs that served the Deaf and Hard of Hearing in the Brattleboro area. With only a few days notice that the audiology department would be closing, Alexandra, Kim, and Sarah incorporated into a new business, secured a new location, purchased equipment, and had the new business up and running within two weeks of the closure of the school and grounds. Once the bankruptcy went through, they were able to return to their old, comfortable, office space. They are happy to be back on the Austine campus (now the Winston Prouty campus) continuing to help Brattleboro and its surrounding communities with diagnosis and treatment of hearing loss.
In January of 2020, Alexandra, Kim, and Sarah opened a new office location in Swanzey, NH to better serve the Southern New Hampshire community. It is located in North Swanzey, just south of the Keene Airport, and open for business Monday through Friday. In July of 2022, they took the reigns from Barbara and Norman Morris of Pioneer Hearing Services and continue to provide patient-centered audiological care to their patients, and many new ones as well, in Greenfield, Massachusetts. The new office is in the Valley Medical Group building on Conway Street in Greenfield, and is open on Monday, Wednesday, and Friday.
Alexandra Tully, AuD
Alexandra Tully received her Master of Arts in Audiology from the University of Massachusetts Amherst in 2000 and her doctorate from A.T. Still University in November of 2017. She started her career at the Center for Audiological Services at Austine, and was so happy there that she stayed for an additional 13 years.
Alexandra holds a Certificate of Clinical Competence in Audiology from the American Speech/Language Hearing Association. She truly enjoys her work and the many friends she’s made over the years. She lives in Greenfield, MA, with her husband, three children and a menagerie of animals.
Sarah L. Moore, AuD, CH-TM
Sarah Moore’s professional career began in programming and project management. She eventually realized that she had made a poor career choice, and went back to school to study audiology. She received her Doctorate in Audiology from the University of Massachusetts Amherst in 2012. Sarah completed her externship year at Mercy Medical Center in Springfield, MA. In 2013 she joined the Center for Audiological Services at Austine. Following Austine’s closure, Sarah, along with Kim and Alex, formed the Brattleboro Hearing Center to continue serving Brattleboro’s hearing needs.
Sarah holds a Certificate of Clinical Competence in Audiology from the American Speech/Language Hearing Association. She is passionate about her work helping people hear better. In early 2020, Sarah received certification in Tinnitus Management (CH-TM) from the American Board of Audiology, giving her extra credentials to identify, assess, and treat tinnitus. She is excited to work with this underserved segment of the community. Sarah lives in Northampton, MA, with her husband, three children, and her cats, Cowboy Jack and Winston Churchill.
Kimberly Messer, LHAD
Kimberly Messer was hired in May of 1995 to work at the Austine School for the Deaf in the audiology department. She worked with one audiologist at the time so her job duties varied greatly – from receptionist to billing clerk to hearing aid technician. She wore many hats. It was during that 18 year span where she learned enough about hearing healthcare and hearing aids to take her Hearing Aid Dispensing test becoming licensed in August of 2013. Over the 19 years she worked at Austine she was blessed to meet a number of people.
Kim’s passion is reading but she also likes to knit when she has time. Kim lives in Hinsdale, NH, with her husband and has two children and three step-children, six grandkids, and a new puppy named Fae.
Karen C. Dale, AuD
Karen received her Master’s Degree in Audiology in 2004 from the University of Rhode Island, and her doctorate from AT Still University in 2020. She started her audiology career in Rhode Island, and then spend many years practicing in Keene, NH, her home town. She enjoys time with her family, and with her two dogs, Gus and Zoey. In her spare time, she is fond of vacationing in Maine or on the beach.
Shayna Sawyer, AuD
Shayna Sawyer received her Bachelor of Science degree from the University of Rhode Island in 2019, and went on to receive her Doctorate in Audiology from Salus University in 2024. She spent her externship year at the Aleda E. Lutz VA Medical Center in Saginaw, Michigan. Shayna moved back to the east coast to join Brattleboro Hearing Center and live closer to her family.
Shayna enjoys all things outside, including hiking, swimming, and sitting in the sunshine. She also likes indoor rock climbing to stay active. Shayna lives in Hinsdale, NH with her cat Pepper Jack.
Alison Ingram, C-AA, Audiology Assistant
Alison joined the Brattleboro Hearing Center as a Receptionist in 2020. She has since completed her certification and has transitioned into Audiologist Assistant. She thoroughly appreciates making connections with the patients and the chance to make a difference. Alison currently lives in South Hadley, Massachusetts with her dogs.
She loves to keep active and find new adventures. She enjoys filling her free time with things like hiking, camping, and running. She also loves to chase the adrenaline by riding her motorcycle, or even skydiving.
Tina Sharrock, Receptionist
Tina Sharrock joined the BHC team in our Swanzey office in July 2021, bringing over 20 years of office experience and a love for her local community, where she’s lived for over 17 years.
Tina has 3 adult children and 4 remarkable grandchildren who rule her life! She enjoys traveling, quilting, camping, music and most of all, spending time with her grandchildren!
Michelle Sault, Receptionist
After years of being behind the scenes in office management and accounting, Michelle realized she loved being at the front talking face to face helping people. This led her to become a receptionist at the Brattleboro Hearing Center in January of 2024.
Michelle does not have just one hobby, instead she enjoys all activities ranging anywhere from quietly knitting to exhilarating activities such as skydiving and bungee jumping. Yet, most days you will find her spending time with the love of her life, her daughter.
Call our Brattleboro office at (802) 254-3922, our Swanzey office at (603) 354-3325, or our Greenfield office at (413) 773-5119 for more information or to schedule an appointment.